Help and Support

If something is not working as it should, you can find many useful articles about our in-store systems in our help center at https://www.help.smartfit.bike/.

You can also reach us by phone at +49 761 45895902.

If you have problems with the Smartfit software, please start Smartfit Support on the system and send us your ID and password to support@smartfit.bike.

In a nutshell: The simplest version involves integrating the Smartfit script and copying the embed code into the product page template. You pass attributes such as GTIN, product name, price, and image URL, and you have a sizing button in your shop. You can find a detailed explanation in our docs.

In our download area you will find logos and images of our products for download.